Returns Policy

At Nuvella Digital, we carefully select our favourite ebooks to feature on our platform. All payments and downloads are securely processed via our main site, nuvella.shop.

Digital Products Only

All products offered are digital ebooks. Once purchased, you receive instant access to your item(s).

No Returns or Refunds

Due to the nature of digital goods, we cannot accept returns or provide refunds. Once an ebook is purchased and delivered, it becomes permanently accessible to you.

Customer Support

If you experience any issues such as:

• Problems downloading your ebook

• Receiving the wrong item

• Difficulty accessing your purchase

Please contact us at 📧 support@nuvella.shop, and we will assist you promptly.

Compliance

This returns policy complies with consumer law requirements for digital goods and does not affect your statutory rights.